Your privacy and data security are extremely important to us.
This Privacy Policy explains how Shafa and AFG. Futech collect, use, and protect your data.

 

  1. Information We Collect

We may collect the following information:

1.1. User & Clinic Information

  • Name, phone number, email
  • Clinic/hospital details
  • Subscription information

1.2. Medical Data

  • Patient records
  • Prescriptions
  • Lab reports
  • Appointments
  • Billing & financial records

1.3. System Information

  • IP address
  • Device info
  • Error logs
  • Usage statistics (non-identifiable)

 

  1. How We Use Your Information

We use your data to:

  • Provide and improve Shafa’s features
  • Store medical records safely
  • Manage your account
  • Offer customer support
  • Maintain system security

We do not sell, rent, or trade your data to third parties.

 

  1. Data Storage

Depending on your version of Shafa:

  • Online version: Data is stored on secure servers with encryption.
  • Offline version: All data is stored locally on your device/server.

Shafa never accesses your offline data unless you request technical support.

 

  1. Data Sharing

We may share limited information only when required:

  • By law
  • With your explicit permission
  • With technical providers who assist our infrastructure (under strict confidentiality)

 

  1. Cookies

We may use cookies to improve user experience.
You can disable cookies in your browser at any time.

 

  1. Your Rights

You can:

  • Request a full export of your data
  • Request correction of inaccurate information
  • Request deletion (depending on legal medical record requirements)

We respond to all requests within 7 days.

 

  1. Security Measures

We use:

  • Encrypted communication (HTTPS)
  • Hashing for passwords
  • Firewall protection
  • Access-level restrictions
  • Secure backups

More details are provided in our Security Policy.

 

  1. Contact for Privacy Questions

[email protected]